Support

Welcome to ZeroOutages Support Center... We're Here To Help!

Please use the following contact information for technical support requests. ZeroOutages has two network operation centers (NOCs) on both the east and west coasts of the US, which are operated 24/7 by our network engineering team.

Phone Support

888-383-3841
Secondary phone: 1-949-477-6100 option 2

Ticket System

Click the button below to access our customer support portal. Create new service tickets or monitor the status of existing tickets.

Access Ticket System

RMA Address

Use the following address for equipment returns:

ZeroOutages
RMA Department
7700 Irvine Center Drive
Suite 800
Irvine CA 92618

Support Videos

Use this link to access ZeroOutages series of training videos:

Training Series

Become a Partner

Are you an Managed Service or Telecom Agent? If so, contact us about becoming a fully managed branded service partner.

I really appreciate your flexibility, it is part of the reason I like working with you guys so much. Brad L. Motorbrian

We chose this solution because it was rich with features that we required yet affordable. Mark R. Valco

Thank you, without the proof from your SLA reports the ISP would not have fixed my lines. I am fixed, and they have found bad wiring to the pole from our last storm. Adam B. Technology Solutions

ZeroOutages was connected to two DSL lines of 3Megs each and pull a 10Meg download, our Cisco engineer was impressed. Jay W. Wincorp MSP

It's awesome! This is such a useful service. We can't imagine not having it in place! Caleb C. MSP Services