Do You Need A Secondary Internet Provider?

There is so much in business that can be a challenge to determine if it is really necessary or just an additional cost with very little chance of any return on investment. There are also things, such as having a secondary internet provider, that can seem to be a complete unnecessary expense, at least at first glance.

Depending on the type of business you have, ensuring that your company has a secondary internet provider may be a very important consideration as a part of doing business. Determining if this applies to the business you are operating means taking a long look at what the internet provides.

Internet Use

The biggest factor in determining if the business needs a secondary internet provider is a dependence on the internet for getting things done. For an e-commerce company doing hundreds to thousands of transactions a day, even a few hours offline can be a significant reduction in income.

It is important to think beyond just that one missed purchase by the customer. An online site that is down creates problems with consumer confidence in the site and the company brand, not only impacting that one sale but unknown potential future purchases.

Another consideration, even if the company isn't an e-commerce site, is how much the daily operation of the business relies on the internet. When most of the systems are cloud-based, the lack of a connection can result in partial to complete lack of access to information for both the business as well as clients. Issues such as VoIP phone service also have to be considered if a secondary internet provider is not established.

Multiple Offices

For those businesses and companies with multiple locations, sales reps on the road. or key employees working from home or remote sites, having a secondary internet provider to ensure these individuals and the main company, or the company and branches or offices, have the ability to connect and communicate is yet another issue that can be weighed into the factor.

Keep in mind, it is possible to utilize a service that can bond the primary and secondary internet provider, so there is an additive effect, better use of the resource of the secondary system, and also seamless transfer if the primary internet provider goes down.

In today's increasingly online world, having a secondary internet provider for any company with an online sales platform, using cloud technology or needing the internet to do business is a must.

At ZeroOutages, we have the systems to allow you to maximize the use of your primary and secondary internet provider to ensure you are online. To learn more visit us at