Complete visibility via our ZOOM management system: Customers can login and view their entire network, check the status of their various network connections and understand how their bandwidth is being used. View uptime percentages, the amount of bandwidth being used, along with packet loss, jitter, and round trip time data.
Additionally, with our Sonar technology customers can quickly see whether their service is meeting service levels for critical applications like VoIP, remote desktop, and other cloud services.
VivoISP constantly monitors network connections and automatically opens service provider tickets for our customers. Get peace of mind and gain a better understanding of how your network is performing with VivoISP.
Determining the availability and performance of an organizations Internet connectivity is critical for deliverying cloud services like VoIP, Citrix, Microsoft 365, Google Apps, and many many more. Without the SLA monitoring provided by ZeroOutages, you never know where an issue might be, get clarity with Vivo.
Unique to the ZeroOutages solution is the ability to utilize SLA information that is calculated from other ZeroOutages deployments, thus gathering a more complete view the availability of various network paths based on the sum total monitoring of each ZeroOutages onsite device. This meta route data is something only available via ZeroOutages and is used to further improve the end-users experience.
The following are common questions about our Vivo service. If you would like to submit a question, please fill out our information request form. Thank you.
Are you an Managed Service or Data Center Provider? If so, contact us about becoming a fully managed branded service partner.
I really appreciate your flexibility, it is part of the reason I like working with you guys so much. Brad L. Motorbrian
We chose this solution because it was rich with features that we required yet affordable. Mark R. Valco
Thank you, without the proof from your SLA reports the ISP would not have fixed my lines. I am fixed, and they have found bad wiring to the pole from our last storm. Adam B. Technology Solutions
ZeroOutages was connected to two DSL lines of 3Megs each and pull a 10Meg download, our Cisco engineer was impressed. Jay W. Wincorp MSP
It's awesome! This is such a useful service. We can't imagine not having it in place! Caleb C. MSP Services