Internet Redundancy

With over 15 years of experience, ZeroOutages provides peace of mind by ensuring that your Internet connectivity, stays connected.

ZeroOutages automatically redirects data in the event of a network failure, thus keeping end-users connected and working. ZeroOutages has more experience with transparent network redundancy than any other service provider, with over 10 years in deploying Vector Routing and Deep Path Inspection technologies.

Connect two or more Internet links with ZeroOutages. The service works with ANY provider and ANY mix of service types, including Cable, DSL, Wireless, Fiber, etc. With support for up to five different connection types.

Only the ZeroOutages solution has the ability to provide instant failover for cloud-based services, without having to re-login, and without having to create tunnels back to a data center which typically requires high packet overhead and additional latency.

ZeroOutages onsite appliance monitors each network connection and will automatically re-route traffic in the event of a network outage. Deep path inspection is used to determine the status of the connection, the amount of latency and packet loss being experienced and then makes decisions on how to route traffic based on those parameters. By design the system will take around 15 seconds to determine if a failover is necessary, this prevents false positives on a failover and reduces route flapping. Unlike other "packet-based" SD-WAN solutions, ZeroOutages does not need to perform packet duplication in order to mitigate out-of-order packet issues, thus ensuring that customers are not wasting bandwidth the other 99% of the time when the circuit is up and active.

VPN Redundancy

When "multiple lanes" are available to the Internet, Best Path Routing is critical. The ZeroOutages solution leverages our Best Path Routing capability to control the routing of packets across the most optimal path in real-time.

Features

Benefits

Internet Redundancy Database
ZeroOutages maintains a global database of route availability information (and ISP uptime information) which is obtained from each deployed ZeroOutages device. This route availability information is used to determine which is the best possible route for each customer, thus optimizing uptime for business critical application data.
Optimized Best Path Routing
Instantly re-routes traffic based on an ISP failure, latency, packet loss, and calculated jitter for each defined network route, i.e. if you are accessing a business critical remote resource, Best Path Routing will ensure that you are always using the most optimized path to get to that resource.
Internet Failover
When a network outage event occurs, the ZeroOutages managed Internet redundancy service will immediately re-direct traffic out the remaining active connections. This failover happens within seconds and can be modified based on the sensitivity of each customers specific connections.
SLA Monitoring
With its ability to monitor each ISP connection ZeroOutages' customers can rest assured that their Internet connections will meet or exceed the provided SLA or they will get a credit from their service provider.

Unique to the ZeroOutages solution is the ability to utilize SLA information that is calculated from other ZeroOutages deployments, thus gathering a more complete view the availability of various network paths based on the sum total monitoring of each ZeroOutages onsite device. This meta route data is something only available via ZeroOutages and is used to further improve the end-users experience.

Managed ISP Failover

The managed ISP failover and redundancy service incorporates Best Path Routing which will also monitor the service providers SLA information in order to determine how well the connection is performing. Customers can use this information to seek credits for service when it does not match the given service level agreement. When two or more paths to a remote resource are available Best Path Routing will utilize the monitored parameters along with the SLA metrics in order to determine the best path for routing the specific data packets.

Managed Best Path Routing

FAQs

The following are common questions about our managed ISP failover and Best Path Routing technology. If you would like to submit a question, please fill out our information request form. Thank you.

What data is collected for the ZOOM Internet Redundancy and ISP Failure database?
The ZOOM route database collects only network availability information, i.e. when an outage or high latency is detected across a specific link to a specific destination, then that information is recorded and sent to the ZOOM database. This information is used, in conjunction with all of the other ZeroOutages system data, to determine the best route to use for each ZeroOutages customer. Only route information is shared, no customer data is ever looked at or examined, only the route information. What this means that each ZeroOutages customer is helping every other ZeroOutages customer in determining the best way to route their data when multiple paths are available. This is a unqiue and patented function of ZeroOutages.

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